Frequently Asked Questions
It is easy to setup and use plus you can pay with any major credit card or your bank account. You do not need a PayPal account to make purchases.
Yes. You have to go through the checkout process for any files you wish to download. This is so your downloads will be added to your account. If they are removed from the store you will always be able to access them through your Crimson & Clever account.
Yes, you have to agree to the EULA in order to download.
Rather than purchasing digital files themselves, you are purchasing a license to download, view and use digital files with some general guidelines attached. The EULA outlines the specifics of what you can and can’t do with licensed digital files. For the specifics, check out the complete End-User License Agreement (EULA) here.
Digital files by Crimson & Clever Crochet – both free and purchased – are licensed to individual users. Unlike physical items, individual users do not own the digital files and may only use them in accordance with the Terms & Conditions outlined here. If the terms and conditions are broken, the license is revoked and you may no longer use that digital file.
No. However you can share links to my free digital files.
Please do not incorporate my digital files into your own digital files, especially if you plan to sell or distribute them in any way. This applies to all digital files – free and licensed – as well as to any blog and/or website content.
No. It is not required but always appreciated!
Yes! You may sell anything you make using my digital files – free or licensed.
Please see my Privacy Policy and/or Terms & Conditions pages.
Yes! Any digital patterns or planner pages you license will be always be available in your account.
My digital files are PDFs, created specifically for Acrobat 6 (PDF 1.5) or later.
All digital files will download as .zip files that will need to be decompressed. On a Mac, find the file in the Finder, right click on the .zip and choose decompress. On a PC, find the file using Computer (or My Computer for older Windows versions), right click on the .zip and choose extract all.
You will need a PDF reader in order to use this item. Download Adobe Acrobat (Mac or PC) for free here.
Please do not share, copy, sell or distribute digital files – free or licensed – in any way.
Absolutely! My PDFs are designed for standard 8.5″ x 11″ (US Letter) paper and can be printed on any standard home inkjet printer. You can print the files as many times as you like.
All sales are final on digital files. They can not be refunded or exchanged. For more information, see our Returns & Exchanges policy.
